Shipping policy

Shipping Policy

At ÁCIME, we are committed to delivering your order quickly and securely. Below you will find our shipping options.

Mainland Spain and islands
We work with GLS for all domestic shipments. The estimated delivery time is 24 to 48 business hours from order confirmation.

Shipping cost: €5.90 – free shipping on orders over €500
Orders placed before 11:00 a.m. are processed the same day.

European Union
Shipments to European Union countries are made via DHL Express.

Estimated delivery time: 24 to 48 business hours from order confirmation.
Shipping cost: Depends on destination – free shipping on orders over €500.

International
For shipments outside the European Union, we also work with DHL Express.

Estimated delivery time: 24 to 48 business hours from order confirmation.
Shipping cost: Depends on destination – free shipping on orders over €500.
Any applicable customs duties, import taxes, or clearance fees are the responsibility of the recipient.

Order tracking
Once your order has been shipped, you will receive an email with a tracking number so you can check the status of your shipment at any time.

Issues
If you experience any problems with your shipment, contact us at contact@acimebrand.com and we will handle it as quickly as possible.